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More About The Vacancy
Benefits
Discounted or free food
Employee discount
Schedule
Day shift
Weekend availability
Experience
Hospitality: 1 years (required)
Customer Service: 1 years (required)
Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy and teamwork as we serve memorable moments for every one of our customers. If you’re an aspiring Store Manager ready to head up a team, this could be the perfect role for you.
A bit about the role
As a Team Leader, you’ll have your first taste of leadership responsibility, accountability and autonomy. You’ll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, you’ll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do.
What’s involved?
Taking the lead on shifts to support your colleagues in delivering unbeatable experiences
Making the most of people’s talents they’re in the right place to maximise sales
Training and accrediting new Baristas
Getting familiar with new recipes and ranges, and sharing the exciting news with the team
Driving high standards every time, whether that’s through the quality of an espresso or monthly coffee excellence scores
Becoming a brand ambassador and helping us shine
A bit about you
A passion for coffee and people is just start of what we’re looking for. What else makes a great Team Leader?
Reliability to open and close the store safely and on time
Team leadership experience in a buzzing environment
Ability to take on shared responsibility whilst on shift and support team members
A love of turning knowledge and know-how into hot ideas to help your store succeed
Willingness to learn and be bold, brave and action-orientated
Flexible approach and can-do attitude, as each day offers exciting new challenges
What we can offer
We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:
£12.50 per hour
Great Opportunities to develop yourself and progress your career
Whilst on Shift limited free handmade drinks plus 50% on food and bottled drinks
Costa Employee Discount Card – 50% off food & drinks in any Coffeepots store when you’re not working and 25% off food & drinks in any Costa store when you’re not working.
Opportunity to impact your local community by getting involved
And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education.
For any reasonable adjustments and general queries please contact careers@coffeepotsltd.co.uk
About Us
About Coffeepots
Coffeepots are a local Scottish franchise partner of Costa Coffee, operating stores in Central Scotland and expanding across all of Scotland in the coming years. We may be small but we're highly professional, continuously producing the highest standards in Costa and with exciting expansion plans in the year ahead the opportunities are endless!
About Costa
We never set out to create just another coffee shop. This is why, when you step inside a Costa, you are instantly struck by it’s warmth, charm and community spirit. It should come as no surprise then that crafting great coffee is only part of the job when you work in one of our coffee shops. It’s about working together, creating feelings that linger, memories that last and experiences that our customers want to enjoy again and again.
With the Coffeepots Ltd. franchise partner of Costa, your store is yours. Naturally, there are strict brand standards to adhere to, but there’s also plenty of room to let your personality flow. Your team, customers and community will always come first and you’ll make it your mission in life to perform the little, big and medium-sized acts that will surprise and delight in equal measure. We’ll be relying on you to keep an eye on the serious side of managing a successful store. Things like ensuring that you have the best team in place, maximising financial performance and working closely with your Store Manager.